Frequently Asked Questions

All cabins have private, nicely appointed bathrooms with showers. All cabins are air-conditioned and fittedwith central music and with telephone for intra ship communication. All ships have in lounges TV's with satellite channels with at least English speaking channels. There are hairdryers in each cabin. Also, almost all of our ships have TV's or flat-screan TV's, safe boxes, mini-fridges, DVD players in cabins. For more details, please visit the Ships section on our website.

Aboard our small ships you will find elegant dining rooms, spacious sun decks and comfortable lounges. No pools are offered as it is common for our guests to swim off our ships or for passengers to reach secluded beaches by tender. Your cruise program offers half-board with breakfast, plus lunch or dinner. Meals are served at set times and there is flexible seating. Limited laundry service is available at an extra cost. The shore excursions are offered at a supplemental cost. The M/Y Harmony V and the M/Y Variety Voyager offer a small wellness suite with massage and other beauty treatments. Sports activities: Swimming off the ships is possible as well as snorkeling, kayaking and canoeing. In some destinations it is possible to organize diving excursions.

Language on board is English but German, French, Spanish or Russian can be spoken by our Cruise Coordinators and Hotel Crew on scheduled cruise sailings. In general there is a multilingual environment and you will have a chance to mix with a variety of nationalities. Excursions and public announcements are usually in English. English and sometimes German and French are widely spoken on all ports of call visited by our small ships.

Transfers to and from the vessel, shore excursions (unless otherwise specified), wine, alcoholic beverages, telephone calls, gratuities, laundry service and items of a personal nature are not included and may be bought en route or are at a supplemental cost. There is a boutique on board some of our vessels. All onboard charges are in Euros. Gratuities are at our guests discretion. As a recommendation, satisfied customers are expected to leave between Euro 15-18 per person per day. These tips are distributed to all crew members. Guests have the choice to adjust the amount of gratuities reflecting the level of satisfaction.

Please travel as lightly as possible so as not to restrict space in your cabin. Soft bags are more practical than hard suitcases. Sports or casual clothes are more useful. Plenty of swimwear is required and a pullover or cardigan is recommended for cool evenings. Comfortable walking shoes are suggested when ashore.

Participants must be in possession of a valid passport (expiring not earlier than one month after cruise ends) and should obtain visas and health certificates where required. All requirements should be confirmed with appropriate government consulate or information office prior to departure.

Our ship generators provide an electric current of 220v. Cabins are equipped with European type plugs so please remember to bring an adaptor if necessary.

Due to safety reasons it is requested that physical disabilities of any kind should be advised at time of reservation. It is understood that passengers requiring special attention or treatment will be travelling with their personal escorts. The company retains the right to deny embarkation to any pregnant woman beyond the 6th month of pregnancy. Our small ships are not suitable for passengers with special needs. Embarkation gang ways do not fit most types of wheel chairs. Cabin bathrooms and stair cases are unsuitable for passengers with special needs.

Every attempt to meet special dietary requirements should be made provided it is requested in writing at least 4 weeks prior to sailing.

An emergency drill is conducted by our crew before the ship sails and is to be attended by all passengers. The drill will provide passengers information about the alarm system, the master station position, life jackets use and other emergency procedures.

Jewelry, money, documents, etc., should be placed in your individual safe deposit boxes or given to the captain who will deposit items in the ship’s safe boxes free of charge. The company and its personnel bear no responsibility for valuables kept by passengers.